Visiting Help

Due to limited resources, we’re experiencing longer response times for direct assistance. To help you get to a solution faster, we’ve made all information we have access to also available to you for self-assistance.

We ask you to check the below resources before requesting direct assistance:

• Visit Policy
  • Visitation Schedule
  • Visiting Rules
• Visitor Portal-related
  • Assistance for Account Access
    • If you need help getting into your account, Account Login Help
    • If you need help registering an account, Account Registration Help
  • Assistance with Portal Navigation
  • Assistance with Errors in Portal